Individual Library Administrative Accounts

Libraries can obtain an institutional-level administrative account from the following vendors. Using these accounts they can access information like usage stats, MARC records, interface customizations, title lists and more.

NC LIVE provides usage statistics for most of the following vendors in our Usage Reports. However, if your library would prefer to obtain statistics directly from the vendor, or would prefer to use different metrics than NC LIVE uses, you can obtain individual accounts (see our Data Definitions for information about which usage metrics NC LIVE reports).

Individual Accounts Available

The following vendors/resources provide access to institutional-level administrative accounts for our members. Contact these vendors for access. Contact the NC LIVE Help Desk if you require any assistance.

VENDOR EMAIL
ABC-CLIO (ABC-CLIO no longer provides consortial report) techsupport [at] abc-clio.com (techsupport[at]abc-clio[dot]com)
Alexander Street Press support [at] alexanderstreet.com (support[at]alexanderstreet[dot]com)
Credo Reference support [at] credoreference.com (support[at]credoreference[dot]com)
EBSCO support [at] ebsco.com (support[at]ebsco[dot]com)
Ebook Central ebooksupport [at] proquest.com (ebooksupport[at]proquest[dot]com)
Gale Cengage Learning gale.consortium.installs [at] cengage.com (gale[dot]consortium[dot]installs[at]cengage[dot]com)
Infobase (Films on Demand, Ferguson's Career Guidance Center, Just for Kids) support [at] infobaselearning.com (support[at]infobaselearning[dot]com)
hoopla info [at] hoopladigital.com (info[at]hoopladigital[dot]com)
JSTOR support [at] jstor.org (support[at]jstor[dot]org)
Morningstar Investing Center libraryservices@morningstar.com
ProQuest (consortial reports not available for PQ Research Companion) support [at] proquest.com (support[at]proquest[dot]com)
Sage (CQ Press) onlinesupportus [at] sagepub.com (onlinesupportus[at]sagepub[dot]com)
Social Explorer support [at] socialexplorer.com (support[at]socialexplorer[dot]com)
Transparent Language support [at] transparent.com (support[at]transparent[dot]com)

Individual Accounts Not Available

The following vendors do not provide institutional-level administrative accounts for NC LIVE members. They do not provide access to institutional-level usage statistics and instead provide custom consortial-level usage reports for NC LIVE.

  • BiblioLabs (HomeGrown Ebooks, Omnigraphics Health Reference Sourcebooks)
  • Cypress Resume
  • Data-Axle