Libraries can obtain an institutional-level administrative account from the following vendors. Using these accounts they can access information like usage stats, MARC records, interface customizations, title lists and more.
NC LIVE provides usage statistics for most of the following vendors in our Usage Reports. However, if your library would prefer to obtain statistics directly from the vendor, or would prefer to use different metrics than NC LIVE uses, you can obtain individual accounts (see our Data Definitions for information about which usage metrics NC LIVE reports).
Individual Accounts Available
The following vendors/resources provide access to institutional-level administrative accounts for our members. Contact these vendors for access. Contact the NC LIVE Help Desk if you require any assistance.
| VENDOR | |
|---|---|
| ABC-CLIO (ABC-CLIO no longer provides consortial report) | techsupport [at] abc-clio.com (techsupport[at]abc-clio[dot]com) |
| Alexander Street Press | support [at] alexanderstreet.com (support[at]alexanderstreet[dot]com) |
| Credo Reference | support [at] credoreference.com (support[at]credoreference[dot]com) |
| EBSCO | support [at] ebsco.com (support[at]ebsco[dot]com) |
| Ebook Central | ebooksupport [at] proquest.com (ebooksupport[at]proquest[dot]com) |
| Gale Cengage Learning | gale.consortium.installs [at] cengage.com (gale[dot]consortium[dot]installs[at]cengage[dot]com) |
| Infobase (Films on Demand, Ferguson's Career Guidance Center, Just for Kids) | support [at] infobaselearning.com (support[at]infobaselearning[dot]com) |
| hoopla | info [at] hoopladigital.com (info[at]hoopladigital[dot]com) |
| JSTOR | support [at] jstor.org (support[at]jstor[dot]org) |
| Morningstar Investing Center | libraryservices@morningstar. |
| ProQuest (consortial reports not available for PQ Research Companion) | support [at] proquest.com (support[at]proquest[dot]com) |
| Sage (CQ Press) | onlinesupportus [at] sagepub.com (onlinesupportus[at]sagepub[dot]com) |
| Social Explorer | support [at] socialexplorer.com (support[at]socialexplorer[dot]com) |
| Transparent Language | support [at] transparent.com (support[at]transparent[dot]com) |
Individual Accounts Not Available
The following vendors do not provide institutional-level administrative accounts for NC LIVE members. They do not provide access to institutional-level usage statistics and instead provide custom consortial-level usage reports for NC LIVE.
- BiblioLabs (HomeGrown Ebooks, Omnigraphics Health Reference Sourcebooks)
- Cypress Resume
- Data-Axle