Accessibility & Terms of Use

NC LIVE is committed to providing a resource that is accessible for all users, including those with disabilities. All of the pages on are Section 508 compliant and conform with the W3C's Web Content Accessibility Guidelines at level AA.

Our Content Providers

Please note that NC LIVE selects and licenses resources based on the information needs of its users, from a variety of providers whose interfaces may, or may not, fully comply with the W3C and Section 508 guidelines. The NC LIVE resource selection process gives preference to content vendors who provide compliant interfaces when the products being considered are equivalent. The information below summarizes what our current content vendors have or have not done to meet accessibility requirements in their web interfaces. Please see the bottom of this page for more information about the evaluation process.

VendorCompliance Statement / VPATNC LIVE Accessibility Audit (Dec 2022)Vendor Response
Alexander Street PressAccessibility Statement | VPAT (August 2019)  
BiblioLabsAccessibility Statement and VPAT Accessibility Audit All issues resolved (12/2022)
Credo ReferenceAccessibility InformationAccessibility Audit 

Status Report

Moving to a new platform June 2023. Issues will be addressed then.

Data-AxleVPAT (November 2019)Accessibility Audit Status Report
Digital Sanborn MapsAccessibility StatementAccessibility Audit All Issues Resolved

Accessibility Information for EBSCO Interfaces | VPAT

VPAT (LearningExpress Library, July 2020)

Accessibility Audit Status Report
GaleGale Platform AccessibilityAccessibility Audit

Status Report

Vendor Response

InfoBase (Films on Demand, Ferguson's Career Guidance, Just for Kids)

Accessibility Statement | VPAT (Films on Demand) (Dec 2021)

Accessibility Statement (Just For Kids)

VPAT (Ferguson's Career Guidance Center) (Aug 2020)

Accessibility Audit

Status Report

Vendor Response

JSTORAccessibility Statement & VPAT  
Midwest Tapes (hoopla)VPAT (August 2018)  
MorningstarVPAT (June 2017)Accessibility Audit

Status Report 

Moving to a new platform September 2023. 

ProQuestAccessibility for ProQuest Interfaces | VPAT (Dec 2019)Accessibility Audit 

Status Report

Vendor Response

SageAccessibility Information | VPAT (March 2024)Accessibility Audit

Status Report

Moving to a new platform in July 2023  

Social ExplorerAccessibility Information and VPAT  
Transparent LanguageVPAT | WCAG (April 2020)Accessibility AuditAll Issues Resolved


Closed captioning information for video resources

VendorCaptioning Information
Films on DemandClosed captions and video transcripts are available on approximately 95% of video content. You can read about the exceptions here.
ProQuest Nursing & Allied HealthCaptions are generally not provided, but some video content has transcripts available.

Accessibility Evaluation Process for Content Providers

The NC LIVE Website Advisory Committee evaluates the accessibility of NC LIVE's content provider interfaces once every three years. When a group of resources has the same interface, one resource in the group is evaluated. The resources are evaluated using the following tools and guidelines: 

Terms of Use

NC LIVE provides information resources for library patrons, students, and educators from the four NC LIVE communities of interest. Most of the electronic resources available in the NC LIVE collection are subject to licenses that govern their access and use. In accordance with the fair use provisions of the copyright law, NC LIVE users may search, view, and browse these resources; and may print or download excerpts of reasonable quantity for educational or scholarly purposes. Commercial use and systematic or excessive downloading, copying, or distributing of information are prohibited. Users are individually responsible for compliance with these terms.