Service Alerts and News

DOWNTIME- April 11, 7:00-7:30am- NC LIVE Proxies & Hosted Proxies

Posted on Thu, 04/06/2023 - 15:25

NC LIVE's EZproxy upgrades are complete and all proxy instances should be running normally. We moved from version 7.0.16 to version 7.2.12.  Please contact the NC LIVE Help Desk if you experience any issues. 

NC LIVE Proxies and Hosted Proxies will be offline on Tuesday, April 11th, from 7:00-7:30am for infrastructure upgrades. This includes any libraries using the NC LIVE password, barcode pattern matching, or NC LIVE Hosted Proxy.

We apologize for any inconvenience this causes. Please contact the NC LIVE Help Desk with any questions. 

Continue reading »

Upcoming Morningstar Medalist Launch

Posted on Mon, 03/06/2023 - 13:29

See below for an update from Morningstar regarding the Morningstar Medalist launch. This update was only sent to libraries, and not users. Morningstar is aware that patrons will not see this email, and is working on adding a banner at the top of the page, notifying patrons of the update to the rating and a link for them to click with more information. That banner will be added before the change occurs.


Dear Valued Client,

Continue reading »