For Librarians

Updates and news

On March 13, EBSCO will perform infrastructure upgrades. During this time patrons will not be able to check out, download, or place holds on EBSCO eBooks. Patrons will continue to be able to to read EBSCO eBooks online during the system maintenance period. 

Additional information is available on EBSCO Connect.
 
Questions? Contact the NC Help Desk.

Mango Languages is launching a redesigned and upgraded interface on Wednesday, March 20! For more details watch the video, register for the webinar and check out the flyer

Libraries do not need to take any action and no downtime is expected.

The latest Mango product update includes: 

UPDATE, 5:20 PM: This issue has been resolved. Please contact the NC LIVE Help Desk with any questions.

ProQuest resources on the ProQuest platform, including ProQuest Central, are currently inaccessible. It appears that the ProQuest platform is not recognizing IP authentication or proxy authentication.

NC LIVE is pleased to announce that *Help Desk chat* is now available for library staff!

This chat feature is aimed at library staff, and shows up on the Library Staff pages of the NC LIVE website. If you have questions/ resource issues/ concerns, please feel free to contact us via chat, as well as email and phone!

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