SERVICE ALERT: Summon search on

Posted on Thu, 09/08/2022 - 17:18

Update 9/12/22:

This issue has been resolved. The search results page on should be displaying normally. Ex Libris released a patch, and the XML response from the Summon API is now working again. 

Update 9/9/22: 

Update: There is a known issue with the XML response for the Summon search API. This is affecting the search results display on NC LIVE's bento box search results page. Other libraries using Summon Bento Box search results pages may be experiencing this same issue. The Ex Libris Development team is working on a fix.

In the meantime, NC LIVE will be sending users directly to the Summon search results interface, instead of the bento box page, while Ex Libris is working on the fix. 


NC LIVE's main "Search Resources" box on is returning zero results on the following "bento box" search results page. We are investigating the issue, and hope to resolve it as soon as possible. In the meantime, we recommend using the advanced search link directly below the search box or going directly to Summon.