NC LIVE has updated our Ebooks on EBSCOhost usage data for July 2025 through September 2026, to correct an issue that was inflating usage numbers.
EBSCO's transition to COUNTER 5.1 reporting in July 2025 resulted in a significant increase in this database's "Total Item Requests" (the metric NC LIVE has used to measure full text views for EBSCO ebooks), creating an inaccurate impression of a large increase in ebook usage.
NC LIVE has now changed our metric for measuring usage of EBSCO ebooks from "Total Item Requests" to "Unique Title Requests," and updated usage reports are live on our website. Libraries will likely see a noticeable decrease in their NC LIVE EBSCO ebook stats for this 15-month period, bringing them back in line with previous usage levels.
We apologize for any confusion or inconvenience this may have caused. If you have any questions about this change in usage data, please contact the help [at] nclive.org (NC LIVE Help Desk.)