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From Strategy to Action: Building a Comprehensive GenAI Program in an Academic Library
Over the past two years, the University of North Carolina at Chapel Hill Library has developed and implemented a roadmap for supporting generative AI needs on campus. These internal planning efforts positioned the Library to partner with campus-wide AI and IT leadership to design and deploy GenAI spaces, services, and tools. In this webinar, we will share our experience establishing a GenAI portfolio across three themes: staff readiness, internal research, and public-facing services. We will discuss the development of multiple individual projects, including launching the Library AI Studio, developing a GenAI instruction program, establishing a GenAI fellowship for undergraduates, incorporating GenAI into library workflows, and creating PromptLab—a sandbox environment where all UNC affiliates can safely explore and compare multiple large language models. Our project-based strategy included both top-down directives from library leadership and bottom-up initiatives such as staff-led pilots. Attendees will leave with concrete examples of ways to respond quickly and strategically to campus needs emerging from this transformative technology.
Michelle’s bio:
Michelle Rodell is the Associate University Librarian for Health Sciences and Director of the Health Sciences Library (HSL) at the University of North Carolina at Chapel Hill University Library. In this role, she leads librarians who engage and partner with UNC schools of dentistry, medicine, nursing, pharmacy, and public health as well as multiple clinical departments within UNC Medical Center. Since 2024, she has co-led the University Library’s generative AI (GenAI) strategy, emphasizing staff readiness, campus engagement, and responsible access to emerging AI tools. Central to this work is the Library AI Studio, launched in Fall 2025 as a central space for collaborative exploration and learning, along with PromptLab, a virtual platform designed to broaden access to GenAI tools for all UNC affiliates. She contributes nationally through the Medical Library Association’s AI Task Force, including examining the ethical and environmental implications of GenAI. Michelle holds an MLS from North Carolina Central University.
Tim’s Bio:
Tim Shearer is the Associate University Librarian for Digital Strategies and IT at the University of North Carolina at Chapel Hill University Library. In this role he leads the Library Information Technology division and has responsibility for commodity computing, infrastructure, user experience, software development, repository development, discovery, digitization, and information security. Tim is interested in how technology can play a transformative role in supporting discovery, delivery, use, and preservation of information. He holds an MSLS from UNC Chapel Hill’s School of Information and Library ScienceFrom Access to Action: Driving ROI with the New NC LIVE E-Resources Marketing Guide
It’s a classic library challenge: we provide high quality, digital resources, but the community doesn’t always know they exist. When resources sit idle, the Return on Investment (ROI) stays hidden. How do we move patrons from the "Access" phase to the "Action" phase?
Join us for a 45-minute session focused on the brand-new NC LIVE E-Resources Marketing Guide. This isn’t just a tour of templates - it’s a roadmap for driving measurable engagement. We will explore how to use the guide to transform your e-resource collection from a "hidden gem" into a high-traffic community hub.Register Here >>
Presenters: Callie Hester, Library Assistant from Jackson County Public Library and Graduate Student in the UNCG MLIS program, created the guide with support from Sophie Hollis, Community Engagement Librarian, and Devon Waugh, Instruction Librarian. She currently manages social media and marketing efforts for her library.
Learning Objectives:- Identify and apply best practices for marketing e-resources and teaching patrons how to use them.
- Integrate e-resources into library programming to move them from the computer screen into active community engagement.
- Develop a streamlined outreach strategy by utilizing the "mini-marketing plan" template and support materials found in the guide’s appendix.
The Facilitation Librarian: Collaborative Conversations for Community
Join us to learn how to transition from an information provider to a facilitator of meaningful, productive conversations with colleagues and patrons. Gain practical facilitation tools to ensure every voice is heard and valued, resulting in reduced meeting fatigue and more collaborative, community-centered services.
As librarians take on greater responsibility for leading meetings, discussions, and collaborative work, strong facilitation skills are increasingly essential. This webinar will focus on intentional strategies for managing group dynamics, drawing out quieter voices, and keeping conversations focused and effective. Participants will leave with techniques they can immediately apply in meetings, workshops, and community engagements to build trust and move conversations toward action.
Presenter: Angel Truesdale is an Associate Professor and the Social Sciences and Business Librarian at UNC Charlotte’s J. Murrey Atkins Library. Drawing on 15 years of experience in both public and academic libraries, she provides specialized research support and instruction for the Belk College of Business, as well as various other subject areas and campus departments. As a dedicated educator and facilitator, Angel focuses on information literacy and inclusive practices. Her research and service interests reside at the intersection of collaborative leadership, entrepreneurship in marginalized communities, and professional development. Beyond the library, she is an avid film enthusiast who leverages her passion for cinema to curate programs focused on the Black American experience, utilizing documentary and storytelling to amplify undervalued perspectives.
Learning Objectives:Learn to move from delivering information to guiding meaningful dialogue with colleagues and patrons.
Gain practical techniques to encourage participation and make meetings more efficient.
Develop skills to facilitate in-depth interactions and ensure every perspective is valued.