NC LIVE has scheduled downtime to apply updates to our website. During this time, some of our services may be offline or only available intermittently.
We apologize for the short notice for this maintenance window.
Planned Maintenance Time
Friday, November 13, 6:00am - 8:00am.
Affected Systems
NC LIVE libraries are experiencing an access issue with ProQuest resources. Connections via EZproxy are sometimes stalling at an "Intermediate Redirect for EZproxy" page, and do not successfully redirect to the ProQuest resource.
Clarivate has sent us this response about the ProQuest connection issue:
NC LIVE has scheduled downtime to apply updates to our website. During this time, some of our services will be offline or only available intermittently.
Planned Outage Time
Friday, November 6, 6:00 - 8:00 am.
Affected Systems
Update: 7:00 am
NC LIVE has updated our Ebooks on EBSCOhost usage data for July 2025 through September 2026, to correct an issue that was inflating usage numbers.
EBSCO's transition to COUNTER 5.1 reporting in July 2025 resulted in a significant increase in this database's "Total Item Requests" (the metric NC LIVE has used to measure full text views for EBSCO ebooks), creating an inaccurate impression of a large increase in ebook usage.
Planned Maintenance - NC LIVE Website
NC LIVE has scheduled downtime to apply updates to our website. During this time, some of our services will be offline or only available intermittently.
Planned Maintenance Time
Friday, October 16, 6:00 - 9:00am.
Update: All systems have been updated. If you experience any issues, please contact the Help Desk.
Affected Systems