For Librarians

Updates and news

NC LIVE is pleased to announce a new website monitoring service in place for NC LIVE Hosted Proxy login pages. 
What It Means
The monitoring service is a way for libraries with NC LIVE Hosted Proxy to be immediately and automatically notified if their proxy login page is offline, so they can alert their users as soon as possible. 
How It Works 

The Help Desk will be closed December 23-27 and January 1. Happy Holidays! 


Morningstar search functionality is only intermittently working, and users may experience an internal server error message. 
Morningstar is aware of the issue, and working on a fix. In the meantime, Morningstar recommends these workarounds: clicking the sub-links in the toolbar, then going to the ticker box to enter ticker look-ups. Also, logging out and logging back in.

UPDATE 12/13/19: this issue has been resolved.

Proxy access to ProQuest Learning Literature is down for multiple libraries. We are working with ProQuest to resolve the issue, and will send an update when it is resolved. 


Subscribe to For Librarians