For Library Staff

Updates and news

NC LIVE recently learned a more comprehensive Summon Films on Demand collection exists and recommends Summon users make the following changes to their Films on Demand subscriptions:

Subscribe to Films on Demand & Access Video on Demand (NC Live only) (code W4-)

In April, NC LIVE deleted 10 ebooks from our Gale Virtual Reference Library collection. MARC record delete files for these ebooks are now available. Please contact the NC LIVE Help Desk to obtain this file.

If you use Summon, and are subscribed to Gale Virtual Reference Library as a collection in Summon, please make sure you are only subscribed to the 16 ebooks NC LIVE currently has access to (and any additional titles your library subscribes to individually). Please contact the NC LIVE Help Desk for a title list of the current GVRL collection.

Access to Testing & Education Reference Center has been restored!

Testing & Education Reference Center is currently unavailable. Users may receive a variety of error screens including a password request screen and "504 Gateway Time-out".

Gale Cengage Support is aware of the problem and currently working on a solution. We will provide an update when additional information is available.

If you have any additional questions contact NC LIVE at help@nclive.org, or by calling 919.513.0451.

To resolve access issues our member libraries were experiencing with Morningstar Investment Research Center, we have updated the URL the NC LIVE link redirects to to https://library.morningstar.com and updated the proxy configuration.

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