For Librarians

Updates and news

Update: This issue is resolved. Questions? Contact help@nclive.org 

Good morning, 

Direct links to Ferguson's Career Guidance Center are not working. Users are directed to a page which lists available collections, but Ferguson's is not listed as an option. We are in contact with Infobase and will send out a notice when the issue is resolved.

Questions? Contact the NC LIVE Help Desk

1/26/21 Update - This issue is resolved. All users can create Transparent Language accounts by clicking on "Sign Up". 

Questions? Contact the NC LIVE Help Desk

Several libraries have reported an issue with Transparent Language accounts. After clicking on "Sign Up" they see the following message: 

"Looking to register? To create an account, please see the administrator for Transparent Language Online at your organization. After registration, you will be able to use Transparent Language Online from home or anywhere."

We are working with Transparent Language to resolve the issue. Questions? Contact the NC LIVE Help Desk. 

Users must create a personal account in order to use this resource. A login screen will display when users first access the resource, even though they may already be logged in through their library's proxy.  Questions? Please contact the NC LIVE Help Desk

We will be performing maintenance on our servers Tuesday, January 12th at 7:30am. This may result in a brief downtime, around 10 minutes, for NC LIVE proxies and website. 

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