For Librarians

Updates and news

Update November 15, 2019: The outages have been resolved.

Springshare is currently experiencing a DDoS (distributed denial-of-service) attack on their LibGuides US servers.

Users may see a 503 bad gateway error message.

This will affect the website of any library using the NC LIVE Website Service.

 You can get updates at their twitter account:

Update November 13, 2019: Service has been restored. 

Ebook Central and LibCentral are experiencing an outage. The issue exists at a shared datacenter and ProQuest is working on trying to get this fixed. You can see updates on this at:

MARC records for 43 open textbooks in the Open Education North Carolina Collection are now available.  Please contact the NC LIVE Help Desk for the records. 

You can see a list of all of the textbooks with MARC records available here:

Morningstar has updated their proxy stanza.

Action is Required: Libraries with local proxies, please update your stanza by November 7, 2019, to ensure the database continues to work as expected.

No Action is Required: NC LIVE Hosted Proxy libraries, libraries using the barcode authentication, or libraries using the NC LIVE password.


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