For Librarians

Updates and news

NC LIVE is pleased to announce that *Help Desk chat* is now available for library staff!

This chat feature is aimed at library staff, and shows up on the Library Staff pages of the NC LIVE website. If you have questions/ resource issues/ concerns, please feel free to contact us via chat, as well as email and phone!

Summon Users,
This Saturday, February 23 from 11:00am - 1:00pm the Admin Console in Summon will be inaccessible due to scheduled maintenance. There should be no impact on public facing Summon functionality. Read more about the outage on the Summon News post.
Contact the NC LIVE Help Desk with any questions.

This issue has been resolved. NC LIVE videos in Films on Demand are now accessible.

NC LIVE videos in Films on Demand are currently inaccessible. These were the videos previously included on the site. Users will see a video screen with a continuously spinning loading wheel. Films on Demand is aware of the issue. We will provide an update once more information is available.

Questions? Contact the NC LIVE Help Desk.



Access to Sanborn Maps North Carolina has been restored.

Sanborn Maps North Carolina is currently inaccessible. ProQuest is aware of the issue and working to restore access. 

Please contact the NC LIVE Help Desk with any questions.


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