For Librarians

Updates and news

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All NC LIVE usage statistics are now updated through February 2017, with the exception of data from Oxford University Press. We expect this data will be updated within a week.

We also invite you to preview usage statistics reports on the new NC LIVE website, which features an improved interface and faster load times. Please let us know if you have any feedback.

Update: This issue has been resolved with an updated EZproxy configuration stanza for HeritageQuest. No further action is required for libraries using NC LIVE Hosted Proxy or other NC LIVE authentication (library cards or passwords). Libraries managing local proxy servers should review Heritage Quest image loading (for example, check if census images are loading properly without error messages) and update their proxy stanza if necessary with the recommended stanza below. Some versions of EZproxy may not require an updated stanza.

Update: This issue is now resolved. ProQuest should be fully accessible for local and remote patrons.

Remote access to ProQuest resources may be unavailable. Users may see an HTTP 500 error. Access from library IPs does not appear to be affected.

The vendor is aware of the issue and investigating the problem.

Please send any resource access issues or questions to the NC LIVE Help Desk.


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