For Librarians

Updates and news

Update 2/25/21- This issue has been resolved.

We have received multiple reports from libraries experiencing error messages on the ProQuest platform, including seeing red banner error messages on the search page, and an error message that says "We seem to have encountered a problem."

 
We have contacted ProQuest Support about this issue and will send out an update when we have more information. 
Are you in the midst of Summon implementation, new to managing your library's Summon instance, or do you need a refresher on the basics? If you answered "yes" to any of these questions, please join us for our Summon Basics webinar! 
 
NC LIVE Summon Basics Webinar 
Wednesday, March 24
2:00-3:00pm
 
Guest accounts are now available on Transparent Language.  
 
Guest accounts allow users to sample Transparent Language Online before creating a username/password. While guest accounts can see all available learning content and explore the program as they'd like, there are a few limitations, including:


- no saved learning history (meaning no course progress or Learned Vocabulary will be saved outside of the current guest session)

- no access to the mobile app

- no reporting on their own activity with "My Transcript” report

Update: This issue is resolved. Questions? Contact help@nclive.org 

Good morning, 

Direct links to Ferguson's Career Guidance Center are not working. Users are directed to a page which lists available collections, but Ferguson's is not listed as an option. We are in contact with Infobase and will send out a notice when the issue is resolved.

Questions? Contact the NC LIVE Help Desk

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