Hosted Proxy Service

NC LIVE offers a Hosted Proxy service, available to all our libraries as a benefit of being an NC LIVE member. This service provides an easy way for patrons to remotely access all of a library's licensed content, both resources provided by NC LIVE and those licensed locally. This service may be especially useful for libraries that have had difficulty implementing a locally-hosted proxy service.

About This Service

In the past NC LIVE has maintained a proxy server for each member library, but it was used only for NC LIVE resources and required remote users to enter either a library card number or an NC LIVE password. The Hosted Proxy service allows these existing proxy servers to be customized by individual member libraries. This means libraries can use the server to access locally licensed resources and to use local authentication methods such as a user's library card number and PIN, Moodle username and password, etc. Library staff can update their locally licensed content configuration settings via an easy-to-use administration module.

Some of the benefits of this service include the following:

  • Patrons have seamless remote access to both NC LIVE and non-NC LIVE resources from your library's website, using one familiar library-branded login prompt for all resources.
  • Patrons’ login information can be checked directly against the library’s ILS system or other data source.
  • Library staff can add, remove, or alter stanzas for licensed resources without waiting for technical support.

Ready to sign up?

Contact the NC LIVE Help Desk to get started.

Training & Troubleshooting

Refresh your memory on how to use ProxyAdmin with this 8 minute video.

Review the steps needed to set up your library's instance of Hosted Proxy with this checklist. 

  • After adding/editing/removing stanzas, click then 'save config' tab then 'export'
  • Once the proxy server has restarted, test access to the proxy server and resources
  • If the proxy server fails, remove the recently added stanza(s) and restart the proxy server (export)
  • Review the entered stanza:
  • are all lines correct
  • verify an 'includefile database/example.txt' line is not present. Remove if one is.
  • contact the resource vendor to verify the stanza is correct
  • Enter the revised stanza and restart the proxy server
  • Repeat as needed

Still have questions?

Contact the NC LIVE Help Desk with your questions.