2018-2020

Return on Investment

This year NC LIVE is proud to provide member libraries with a twelvefold return on investment, surpassing the sevenfold ROI of our last resource cycle. This means that for every one dollar that NC LIVE spends, North Carolina communities get access to twelve dollars of resources.

3.6 million spent; 42.1 million gained for NC libraries

Selection Criteria

All selections were based on the following key criteria:

Value across COIs	Cost per use	Accessibility
Quantity of content for $	User experience	Change cost to community
Quality of content for $

Process and Timeline

In order to ensure the best possible suite of resources for our communities, we selected resources based on community input and expert assessment. We solicited recommendations in a survey open to every library staff person at every member institution across the state. Every recommendation was considered and assessed by the Resource Advisory Committee (RAC), which consists of three representatives from each of NC LIVE’s four Communities of Interest (COIs). Recommendations from the RAC were then reviewed and approved by the Librarians’ Council (LC), which consists of COI representatives, committee chairs, and the State Librarian of NC. We are excited to report that we were able to add every resource recommended by four or more library staff members across the state. You can read more about the selection process and timeline at nclive.org/about/resource-selection.

Content

Printer-friendly version: PDF version of 2018-2020 Resource Updates.

ADDITIONS

RESOURCE	DESCRIPTION	REPLACES	RATIONALE
Credo Reference	Premier virtual reference collection including encyclopedias, dictionaries, atlases, images, audio files, and videos in a wide expanse of subject areas.	Oxford Reference Online Premium	Credo offers a large quantity of high quality content.
Cypress Resume	Easy-to-use résumé building tool with a built-in writing process and automatic formatting.
EBSCO: AutoMate	Reference database with authoritative and up-to-date auto repair and service information on more than 38,000 vehicles.
EBSCO: Biography Reference Bank	A biography database of in-depth profiles from Current Biography and World Authors, the periodical coverage of Biography Index, and specialist content from Junior Authors & Illustrators.
EBSCO: Biography Reference Center	A comprehensive collection of full-text biographies on popular and heavily-researched figures.
EBSCO: CINAHL Plus with Full Text	Premier database of nursing and allied health journals with additional materials that include nursing dissertations, conference proceedings, evidence-based care sheets, audiovisuals, and continuing education modules.
EBSCO: Consumer Reports via MasterFILE Premier	Popular collection of product reviews and recommendations for cars, appliances, electronics, personal finance, and health information.
EBSCO: NoveList Plus	Readers’ advisory resource covering fiction, nonfiction, and audiobook recommendations.
Ferguson’s Career Guidance Center	Career database that enables users to explore industries and careers, plan their education, and research best practices for résumés, cover letters, interviewing, networking, and salaries/benefits. Includes articles, career advice blogs, and streaming video.
Gale: Testing & Education Reference Center (TERC)	Testing and education preparation resource. Includes in-depth information on college, graduate, and professional programs, professional training, scholarships, and entrance tests alongside practice tests for entrance exams, certifications, and licensing exams.	Learning Express	TERC offers a strong user experience and high quality content.
Mango Languages	Language learning software with courses in over 70 languages, including English.	Pronunciator	Mango offers a strong user experience and high quality content.
ProQuest: eLibrary	General reference collection of periodical and digital media content designed for school curriculum and research support.
ProQuest: Historic North Carolina Digital Newspaper Collection	3.5 million digitized pages of historic newspaper content from the North Carolina Collection at UNC-Chapel Hill.
ProQuest: History Study Center	A collection of primary and secondary sources on global history from ancient times to the present day.
ProQuest Learning: Literature	Full-text works of poetry, prose and drama, and secondary sources such as author biographies, literary criticisms, essays, reviews and interviews. Designed with schools and public libraries in mind.
ProQuest: Research Companion	Award-winning, cloud-based information literacy solution that enables educators and librarians to guide students through research projects efficiently.
ProQuest: SIRS Discoverer	Articles, nonfiction books, images, activities, and websites curated for educational relevance, age appropriateness, and readability. Designed specifically for elementary and middle school students.
ProQuest: Summon	Discovery service to increase usage of library resources by offering patrons a contemporary search interface.

RENEWALS

RESOURCE	DESCRIPTION
BiblioBoard	Ebook platform used to host NC LIVE's HomeGrown Ebooks Collection. BiblioBoard delivers all media types, works across desktop and mobile platforms, and offers a modern user experience.
CQ Magazine (formerly CQ Weekly)	News and analysis on how legislation is shaped. Weekly coverage of bills, votes, amendments, committees, and more.
CQ Researcher	Reports on issues shaping our world, with in-depth coverage of political and social issues, such as health, education, the environment, technology, and the U.S. economy.
Films on Demand	Thousands of high quality videos on business & economics, health & medicine, humanities & social sciences, and science & mathematics, as well as travel and fitness programming, home and how-to videos, indie films, and popular music performances. Includes Oscar, Emmy and Peabody award winning documentaries, interviews, instructional and vocational training videos, historical speeches and newsreels.
Gale: Literature Resource Center	An extensive literature resource collection with articles, critical essays, topic overviews, full-text works, and biographies covering authors, their works, and literary movements.
Gale: Science in Context	Reference content plus magazines, journals, news sources, experiments, and more. Covering earth science, life science, space, technology, mathematics, science history, and biography.
Morningstar	Investment research center that includes research and independent opinions on thousands of mutual funds, stocks, and hundreds of ETFs.
ProQuest Custom Collection	Our current ProQuest aggregated collection, which covers general reference, education, entrepreneurship, global regions, library science, natural sciences, news, and numerous health and social science fields. Includes PQ Central, ABI/INFORM, ebrary Academic and Public Library Complete (soon to be Ebook Central), HeritageQuest, and many more databases. For a complete list, see our Frequently Asked Questions below.
RBdigital (formerly OneClickdigital)	Audiobook and e-book collection and platform.
ReferenceUSA	Reference and research tool providing instant, real-time access to accurate, in-depth information on 24 million U.S. businesses and 235 million U.S. residents. ReferenceUSA makes it faster and easier to find new business opportunities, research executives and companies, find news articles, conduct job searches, research papers, locate addresses and phone numbers, conduct market research and much more.
SimplyAnalytics (formerly SimplyMap)	Web-based mapping application that lets you create professional-quality maps and reports using demographic, business, and marketing data.

SUBTRACTIONS

RESOURCE	DESCRIPTION	REPLACED BY	RATIONALE
AccessScience	Science encyclopedia with video and images.		Did not meet cost-per-use criteria.
D&B Business Browser (formerly OneSource)	International and US businesses reference resource.		Did not meet cost-per-use criteria.
Gale InfoTrac Newsstand	Contemporary newspaper content.		Significant overlap with PQ Newsstream (current resource).
LearningExpress Library	Practice tests and self-paced courses for students & adult learners. ASVAB, GED, GRE, SAT, and resume and cover letter writing courses.	Gale Testing & Education Reference Center (TERC)	TERC offers a strong user experience and high quality content.
Natural Medicines	Reviews of dietary supplements and complementary and alternative medicine therapies.		Similar information available freely online.
Oxford Reference Online Premium	Reference titles in core subject areas, including quick reference articles, illustrations, photographs, line diagrams, maps, and tables.	Credo Reference	Credo offers a large quantity of high quality content.
Pronunciator & ProCitizen	Language learning tool.	Mango	Mango offers a strong user experience and high quality content.

FREQUENTLY ASKED QUESTIONS

My library has its own subscription to one of the newly-added resources. Can I get a refund now that NC LIVE is providing it to the whole consortium?

We have negotiated with vendors to ensure that any existing subscriptions that member libraries hold to new NC LIVE resources will be prorated and refunded appropriately. You can contact your vendor directly to initiate this process.

Can libraries get early access to a resource before it launches on January 1?

NC LIVE libraries already have complimentary, early access to Historic North Carolina Digital Newspaper Collection, ProQuest Research Companion, eLibrary Curriculum Edition, and SIRS Discoverer from Proquest. Some additional resources may be available prior to January 1. If early access becomes available, we will notify member libraries.

Some of these resources are new to me. What opportunities are available for training on the new resources?

Our Instruction Librarian is in the process of organizing the following instructional opportunities for our membership and will announce them as they become available:

Vendor webinars
Online hands-on training
In-person training events

You can always check current instruction offerings at nclive.org/instruction, or sign up for the NC LIVE Listserv to receive announcements about new training opportunities.

How long are the contracts for?

Six years for all ProQuest resources (see list below), and three years for all other resources.

I use EZProxy to enable offsite access to NC LIVE resources. How/when/who will configure my EZProxy to enable these new resources? Will I get MARC records for the new resources?

As we get closer to launching the new resources, we’ll be sending out an email for each new resource with proxy information and MARC records.

I understand there are options for the Credo Reference Collection. What are they, and what's the difference?

The choices for the Credo Reference collection are Academic Core or Complete Core. Academic Core is comprised of around 700 titles with a focus on academic general reference for college and university settings. Complete Core is comprised of around 1,000 titles and includes all the content of Academic Core as well as content geared toward general-interest patrons and younger audiences in a public library setting, e.g., juvenile reference, test prep, parenting titles, DIY books, etc. Public libraries will default to Complete Core; academic libraries will default to Academic Core; and existing customers will default to their current selection. Any library can switch to another version upon request.

What specific resources are included under the six-year renewal of NC LIVE's ProQuest Custom Collection?

ABI/INFORM Collection
Accounting, Tax & Banking Collection
African-American Poetry
American Poetry
Arts & Humanities Database
Asian & European Business Collection
Australia & New Zealand Database
Biology Database
Business Market Research Collection
Canadian Business & Current Affairs Database
Canadian Newsstream
Career & Technical Education Database
Computing Database
Continental Europe Database
Criminal Justice Database
East & Central Europe Database
East & South Asia Database
ebrary Academic and Public Library Complete (Ebook Central)
Education Database
English Poetry
Entrepreneurship Database
Environmental Science Collection
Faber Poetry Library
Family Health Database
Health & Medical Collection
Health Management Database
HeritageQuest
India Database
International Newsstream
Latin America & Iberia Database
Library Science Database
Linguistics Database
Middle East & Africa Database
Military Database
New York Times (*part of US Newsstream collection)
North American Women's Letters and Diaries
Nursing & Allied Health Database
Political Science Database
ProQuest Central
ProQuest Research Library
Psychology Database
Public Health Database
Religion Database
Sanborn Maps North Carolina
Science Database
SIRS Government Reporter
SIRS Issues Researcher
SIRS Knowledge Source Package
SIRS Renaissance
Social Science Database
Sociology Database
Statistical Abstract of the United States
Telecommunications Database
Turkey Database
Twentieth Century African-American Poetry
Twentieth Century American Poetry
Twentieth Century English Poetry
U.K. & Ireland Database
US Newsstream
Wall Street Journal (*part of ABI/INFORM Collection)

What specific resources have been added to NC LIVE's ProQuest Custom Collection for the six-year contract?

eLibrary
Historic North Carolina Digital Newspaper Collection
History Study Center
ProQuest Learning: Literature
Research Companion
SIRS Discoverer
Summon Discovery Service

Will there be any changes in NC LIVE's perpetual access collections?

NC LIVE will continue to provide perpetual access to the following collections of owned materials:

ABC-CLIO E-book Collection
American Slavery: A Composite Autobiography
eBooks on EBSCOhost
Gale Virtual Reference Library (GVRL)
HomeGrown Ebooks Collection (hosted on BiblioBoard)
MyiLibrary
NC LIVE Video Collection
RBdigital (Note: Individual libraries add about 1-2 books a month to this collection for use by patrons at any NC LIVE library. Please see our MARC Records for the most up-to-date records.)