Library Staff Resources

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NC LIVE staff at NCLA

Last week, NC LIVE was proud to participate in the 2013 North Carolina Library Association Biennial Conference as a platinum-level sponsor, making activities like the Conference Vendor Reception possible. The NC LIVE staff could be spotted at the conference throughout the week, serving as program presenters and working at the NC LIVE conference booth to provide library staff with NC LIVE-branded giveaways, like tote bags, USB drives, notepads and mousepads.

Did you miss the conference or any of the NC LIVE presentations? You can find them all here, available for download.

(Pictured right: Jill, Sarah, Tim, Nitin, Heather, and Emily)

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NC LIVE would like to pass along the following continuing education survey on behalf of the State Library as they plan for library staff training and educational opportunities over the coming year. Please share this important information with ALL staff and colleagues at your library.

The State Library Continuing Education Survey is now available! This is your chance to tell the State Library Continuing Education Advisory Committee what kind of continuing education opportunities will be most important to library staff in 2014-2015. Take the Continuing Education Survey today!

The State Library wants to hear from staff at all levels, working in all types of libraries. Don't miss this chance to make your voice heard--the survey is open until Friday, November 1, 2013.

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NC LIVE has been notified that on, or after, 29 October 2013, EBSCO is releasing several updates and enhancements to the overall look of the Search, Search Results, and Detailed Record pages within EBSCOhost. These updates will provide a more visually appealing and intuitive interface for users and are a part of EBSCO's continued efforts to improve the EBSCO search experience based on customer feedback and requests.

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The Open Library site is intermittently returning a “500 server error” message.  Open Library is aware of the problem and is working to resolve it.  If you see this error message, try waiting several minutes and then accessing the site again.  If you continue to experience difficulty, please contact the NC LIVE Help Desk.

Thank you,

The NC LIVE Staff 

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NC LIVE's report of full text usage of the Wall Street Journal database between April 2012 and February 2013 contains errors for certain member libraries.  Several weeks ago, NC LIVE staff members began investigating what appeared to be a decrease in full text usage of the Wall Street Journal database.  We discovered that ProQuest had been reporting zero full text usage between April 2012 and February 2013 for a small number of NC LIVE member libraries, including:

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The NC LIVE staff have recently received information that Gale Resources are currently experiencing issues which may cause some disruption to your users as they attempt to access products, such as the Gale Virtual Reference Library. Gale's engineers are currently working on resolving these issues as quickly as possible, and NC LIVE staff will pass along more information as soon as this has been resolved.

We apologize for any inconvenience this may cause. If you have any questions, please contact the NC LIVE Help Desk
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NC LIVE member libraries can now download MARC records for all titles in the NC LIVE Video Collection.  With the addition of 150 new MARC records, libraries can make this entire collection available through their local library catalogs.  The new MARC records cover familiar public television programs, such as the Eyes on the Prize series and several episodes of NOVA.  The records also cover North Carolina-specific content, including videos from the Save Our Wilkes County History documentary series and historic videos from the State Archives of North Carolina.

Download only the NEW records 

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Fall Webinars

Registration is now open for a Fall series of EBSCO resource webinars. Topics will include Common Core and High School Interfaces, using the EDS search on, Reader's Advisory, and more. These free webinars are hosted by our EBSCO Implementation Specialist, Pamela Erickson, and they are open to all NC LIVE member library staff.

For more information and session descriptions, visit the NC LIVE Training Page at the State Library Train Station. While you are there, you can view archived webinars from our Summer session, as well as short training videos provided by our vendors.

You can also register using the links below:

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GVRL New Title

The third edition of The Gale Encyclopedia of Nursing & Allied Health is now available to your patrons through Gale Virtual Reference Library (GVRL) via NC LIVE.  Gale is offering this title to NC LIVE free of charge to celebrate being named the Best Overall Database by Library Journal. You can download the MARC record for this title on the NC LIVE MARC Records page.

From the publisher:

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The Recorded Books OneClick Digital downloadable audio book service will be unavailable from 6:00 AM on Saturday, August 24, 2013 through 8:00 AM on Monday, August 26, 2013. During this time Recorded Books will be performing maintenance and installing upgrades to the OneClick Digital platform. After the upgrade is complete, users will be able to access their accounts as usual and all checkouts and holds will remain in place.

ProQuest will be performing server infrastructure improvements from 10:00 PM on Saturday, August 24, 2013 until 6:00 AM Sunday, August 25, 2013.  During this service window, the following NC LIVE resources will be unavailable:

  • Chadwyck-Healey Poetry Collections
  • HeritageQuest
  • The New York Times
  • Sandborn Maps
  • The Wall Street Journal

If you have any questions, please contact the NC LIVE Help Desk.