Library Staff Resources
NC LIVE and Films on Demand have resolved an ongoing issue with Films on Demand persistent links.
Several member libraries reported problems with creating permanent links to individual Films on Demand titles, segments, and playlists. Persistent URLs sometimes changed based on whether a given user was remote or within the library and did not work for all users. NC LIVE and Films on Demand have corrected this issue, and these links will now work correctly regardless of user location.
Libraries who use a local proxy server to access NC LIVE resources should update their proxy config files to match the stanza below. Please ensure that the stanza matches exactly (with H and D entries rather than HJ or DJ):
TO: NC LIVE Communities of Interest
FROM: Kathy Winslow, Chair, NC LIVE Librarians Council and Nomination Committee
DATE: 6 August 2015
The NC LIVE Nomination Committee is very pleased to announce the appointment of Rob Ross as NC LIVE Executive Director, effective 14 September 2015.
Rob Ross joins NC LIVE from OCLC, a global library cooperative, where he most recently served in a leadership role as Director of Implementation Programs. At OCLC, Ross led the team responsible for working with member libraries of all types to successfully implement new technologies, redesign library workflows and measure ROI. He continuously engaged with libraries to identify their most pressing needs and create services to meet them. He also collaborated with libraries to tell their stories publicly at conferences and in publications.
On Saturday, August 8, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability of ProQuest resources.
The system maintenance is scheduled to begin on Saturday, August 8th at 10:00 PM and run until Sunday, August 9th at 6:00 AM.
During this window, the following resources will not be available via NC LIVE:
- All ProQuest research databases (ProQuest Central, ABI-INFORM, etc.)
- All Chadwyck-Healey Poetry Collections
- SIRS Knowledge Source databases
Users will be re-directed to a web page explaining the scheduled maintenance.
If you have any questions please contact the NC LIVE Help Desk.
Natural Medicines is the most authoritative resource available on dietary supplements, natural medicines, and complementary, alternative, and integrative therapies. This resource is useful for patrons, students, and healthcare practitioners looking for evidence-based health information.
In this half-hour webinar, library staff can learn more about the resources and tools included in Natural Medicines including evidence-based ratings of supplements, interaction and adverse effects checkers, and much more.
Register here for any of these sessions:
Monday, August 17th: 10:30 am, 2 pm, 4 pm
Tuesday, August 18th: 10:30 am, 2 pm, 4 pm
Wednesday, August 19th: 10:30 am, 2 pm, 4 pm
Friday, August 21st: 9:30 am
If you have any questions, please contact the NC LIVE Help Desk.
- Workflow tools and features such as search assist functionality, mobile compatibility, topic finder, term frequency graphs, and interface translation
- Basic and advanced search options, including searching by keyword, full text, named author, volume, named work, series name, and more
- More intuitive searching with search history and multiple result list sort options
The new platform change will happen automatically, and no library action is required.
On August 7th, NC LIVE will update the NC LIVE direct link for this resource to send users to Literature Resource Center directly, instead of the Gale Artemis platform. This will allow libraries to take advantage of the new platform, and reduce end user confusion.
Please consider participating in the State Library continuing education survey. The results of the survey will be used to plan for library staff training and educational opportunities over the coming year, including NC LIVE-related workshops. Please distribute the survey to ALL staff and colleagues at your library. Thank you!
The State Library and its Continuing Education Advisory Committee (CEAC) invite you to participate in a new Continuing Education survey. The purpose of this survey is to collect information that the CEAC will use to recommend a continuing education plan for 2015-2016. Your responses will help us identify the most important topics and set training priorities for the coming year. The survey is anonymous, quick, and open to everyone in the NC library community!
***1/29/16: This issue has been resolved.**
The resources listed under in the SIRS Knowledge Source > Common Core Correlations section are currently unavailable. The error given is "Found: This document has been moved here." but the page does not redirect to the correct page. The SIRS team is working on this issue and we will update this post when we have more information.
The following update is for libraries who use a local proxy server to access NC LIVE resources. All other libraries may disregard this message.
ProQuest has determined that the proxy stanza for HeritageQuest must be updated to correct an existing error with remote viewing of images. Please update your proxy config files to match the stanza below.
Title HeritageQuest Online
***Update: libraries with EZproxy versions older than 5.7 have reported that this stanza does not enable viewing census record images. We are investigating workarounds for libraries unable to upgrade.***
If you have any questions, please contact the NC LIVE Help Desk.
***Update: As of 5:37pm on 7/13/15, this issue has been resolved. Libraries that use local proxies for remote access need to update their proxy stanza for HeritageQuest.***
Images in the HeritageQuest resource, including census record images, are currently unavailable to remote users. Users outside of the library will see the message "Oops, we are unable to retrieve the image, please try again later."
NC LIVE staff are working with ProQuest to resolve this issue. We apologize for the inconvenience to library users. We will update this message when this issue is resolved.
If you have any questions or encounter any errors in NC LIVE resources, please contact the NC LIVE Help Desk.
The final day for access to OCLC resources via NC LIVE is June 30, 2015.
Beginning on July 1, NC LIVE direct links to OCLC resources will display a "resource expired" message, with the exception of the direct link for WorldCat, which will redirect the free public worldcat.org website.
Libraries who have subscribed to WorldCat Discovery will need to update their links. If you are a WorldCat Discovery subscriber and have questions about how to link to the resources you have subscribed to, please contact your OCLC representative.
Please contact the NC LIVE Help Desk if you have questions.