Library Staff Resources
ProQuest will be performing infrastructure maintenance on Saturday, May 5, 2012. A twelve (12) hour maintenance window will be required for this maintenance. The window will take place from Saturday, May 5, 2012, at 10 p.m. ET to Sunday, May 6, 2012 at 10 a.m. ET.
The following NC LIVE resources will be unavailable during this maintenance window:
*UPDATE: as of 11:15 a.m. Monday, April 30th, access to Hoover's has been restored.*
All NC LIVE users are currently unable to access the Hoover's business research database. NC LIVE is working with the vendor to resolve this issue. This message will be updated when more information becomes available. We apologize for the inconvenience. If you have any questions please contact us.
This past Friday, NC LIVE launched a new authentication architecture for our remote user login page. The redesign will enable NC LIVE to better integrate and more fully support remote authentication methods currently in use by NC LIVE member libraries, including IP address and proxy server authentication, library card number (EasyON), Shibboleth, ILS-mediation, and password login systems. In addition, the change will support new methods of authenticationlike geolocated-IP address login.
When patrons use online library resources from home, or any location outside of the library, they are often asked to prove their right to access those resources with a password, library card number, or some other credential.
Over the past two months, NC LIVE staff have been working on a project designed to improve and streamline the process for authenticating those remote library patrons to online resources.
It has come to our attention that there is an issue with the OCLC statistics NC LIVE provided for January 2012-present. The numbers reported were not accurate and have been removed from our database, effective April 10th. Please note, this is an issue with how NC LIVE reported the numbers we received from OCLC, not an issue with any numbers provided from OCLC. This means if you have your own statistical reports, directly from OCLC, they are not affected by this issue.
NC LIVE is currently collaborating with Internet Archive on the Open Library NC Project, in which NC LIVE aims to contribute at least one, and up to 10 books from every NC LIVE member library by the end of 2012. In return, all NC LIVE member libraries gain free access to a large, shared eBook collection with more than 200,000 titles available for download by patrons.
Auto Repair Reference Center is not currently available. The issue has been reported to EBSCO, but at this time we do not have an ETA.
Recorded Books would like to invite you and your staff to training webinars to review OneClickdigital’s many features.
*****Update March 28, 2012, 8:15 am*****
Around 11:00 pm, Tuesday, March 27, EBSCO resolved problems related to accessing and using EBSCOhost databases, including the integrated search functionality, such as the search box on the NC LIVE website.