Library Staff Resources

Posted by Service

On Saturday, January 16th, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability of ProQuest resources. 

The system maintenance is scheduled to begin on Saturday, January 16th at 10:00 PM and run until Sunday, January 17th at 6:00 AM.

During this window, the following resources will not be available via NC LIVE:

  • All ProQuest research databases (ProQuest Central, ABI-INFORM, etc.)
  • All Chadwyck-Healey Poetry Collections
  • SIRS Knowledge Source databases

Users will be re-directed to a web page explaining the scheduled maintenance.

If you have any questions please contact the NC LIVE Help Desk.

Posted by Service

Live conversation is a critical component of successful language acquisition, so Pronunciator now offers ongoing, live, teacher-led conversation groups for language learners of all levels, from beginner to advanced. These 30-minute sessions can be launched directly from Pronunciator Web, and are limited to 5 students per session. 

Promotional flyers for this new feature are available for download:

Languages will be rolled out at a rate of 1 to 2 per week. The first language is Mandarin Chinese, for which 31 half-hour sessions are currently available each week. Next to be added are English (for those learning English as a second language), Spanish, and French.

Posted by Service

Update: 1/5/2016 8:30AM - This issue has been resolved.


Morningstar Investment Research Center is experiencing intermittent access issues. Library staff have reported receiving an "Access Denied" error when attempting to click on links from Morningstar's home page.

Morningstar is aware of this issue and is working on a resolution. We apologize for the inconvenience and will share more information as it becomes available.
Please send any resource access issues or questions to the NC LIVE Help Desk.
Posted by Service

12/17/2015 update - Oxford University Press data is now available.

All NC LIVE usage statistics are now updated through November 2015, with the exception of Oxford University Press. We expect to have Oxford University Press data within the week.

Please let us know if you have questions about your usage data.

Posted by Service

Films on Demand is launching a new and improved platform on January 4th, 2016. You can review all the platform changes here.

Libraries with local proxy servers should update their stanza for this resource. No other library actions are required. 

NC LIVE will work with the vendor to provide library staff with resources related to the new platform, including tutorial videos and webinars, beginning in January 2016.
If you have any questions please contact the NC LIVE Help Desk.

Posted by Service

Update: 1/7/2016 There are two possible ways to configure ezproxy stanzas to work with the new Films on Demand interface.

1. Have two separate stanzas. One, with the old connection information and the other with the new connection information:

T Films On Demand

Posted by Service

Films on Demand offers LTI authentication for the major Learning Management Systems. Please see this digital flyer for more information and links to FAQs.

LTI authentication offers you a secure way to set up a direct link between a Learning Management System and Films On Demand digital video content. This means users will log into the LMS, and then will have access to video content without the need for an additional login.

NC LIVE encourages interested libraries to contact Films on Demand Technical Support directly to enable LTI authentication, as the process is unique to each LMS.

Posted by Service

All NC LIVE usage statistics are now updated through October 2015, with the exception of CQ. The CQ data portal is currently inaccessible and the vendor is working to address the issue.

Please let us know if you have any questions about your usage data.

Posted by Service

Google sign-in functionality is now available within the following NC LIVE resources: 

 This integration makes it easy to share and download resource content using tools like Drive and Docs. Users can log into a Google account from within the resource interface, including the Google Apps for Education and Google Classroom accounts often used by students.

Gale has provided a tip sheet about this integration and an information sheet about their Google Classroom partnership.

Posted by Service

ReferenceUSA now offers weekly webinars on a variety of topics--and these webinars are open to both library staff AND patrons! You can review the topics below, and visit the registration page to attend.

Visit the ReferenceUSA webinar registration page to sign up and feel free to promote these sessions to relevant user groups at your library.

Start, Manage, and Grow Your Business Using ReferenceUSA

Mondays, 3:00 p.m. Eastern (1 Hour)

Entrepreneurs and business owners will learn how to use ReferenceUSA to find the mission-critical information to start, manage, and grow a business. Topics include: