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Library Staff Resources

Posted by Service

NC LIVE is happy to announce two new resources now available to all NC LIVE member libraries.

New York Times (via ProQuest):
Provides full text access to New York Times (1980-current), New York Times Magazine (1997-current), and New York Times Book Review (1997-current).

Posted by Service

Open Library will be unavailable for several hours on Tuesday, April 16th and Wednesday, April 17th to allow for power upgrades in their data center. The exact hours of the outage are unknown at this time. Users will see a message from the Internet Archive indicating that the resource is currently unavailable.

If you have any questions, please contact the NC LIVE Help Desk.

Posted by Service

On April 17, 2013 ProQuest is scheduling a brief network maintenance window in order to update their systems.

A one hour (1) hour maintenance window is needed to install these updates, lasting from 6 am EST through 7 am EST. During this time, the Wall Street Journal database will be unavailable.

If you have any questions please contact the NC LIVE Help Desk.

Posted by Service
NC LIVE's 15th Anniversary

Today’s world of always-online smartphones and ubiquitous Wi-Fi makes it hard to imagine the online landscape faced by North Carolina libraries in 1998, when NC LIVE was first founded. A Pew Research Center report from that year showed only 41% of American adults used the internet, 35% used email, and only 13% had ever made an online purchase.

Posted by Service

Thanks to an alert from one of our member libraries, the NC LIVE staff recently identified a processing error in the OCLC usage data. The error caused some over-reporting of usage from January 2009-February 2013. The data have been corrected and are now available by clicking on Usage Reports from the For Library Staff page. Most libraries will not notice a major change in their usage data for these reports.

Posted by Service

**Update: Wednesday, April 3, 2013 at 8:40 AM - NC LIVE received word from Gale on Tuesday, April 2nd at 10:40 PM that service has been restored. If you continue to experience any issues using the Gale Virtual Reference Library, please contact the NC LIVE Help Desk.

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Posted by Service

***Update: Wednesday, April 3, 8:40 AM - Service through the Consumer Health Complete interface has now been restored.  If any libraries continue to experience access issues, please clear your browser's cookies and cache, and try again. If you continue to experience issues, please contact the NC LIVE Help Desk.

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Posted by Service
NC LIVE's new logo

This spring marks the 15th anniversary of NC LIVE, and to celebrate this milestone, the NC LIVE logo now has a new look. Library staff may now download the new logo, and place orders for new promotional items that will become available in mid-April.

Posted by Service

The ERIC database is currently unable to provide full-text PDFs for pre-2005 articles. ERIC estimates that full-text for pre-2005 content could take several weeks to restore. If you need a particular article before all articles are restored, you can request that ERIC prioritize the PDF's return by submitting this form on their website.

If you have any questions or concerns, please contact the NC LIVE Help Desk.

Posted by Service
NC LIVE's new logo

This spring marks the 15th anniversary of NC LIVE, and to celebrate this upcoming milestone, NC LIVE staff have been working behind the scenes to give the NC LIVE logo a new look. Library staff may now download the new logo, and we're now taking orders for new promotional items that will become available in April.