Library Staff Resources

Posted by Service
***As of 1:40 pm on 1/25/16 this issue has been resolved. Please report any resouce access issues to the NC LIVE Help Desk.***

The NC LIVE Home Grown Collection via BiblioBoard may be inaccessible for some users. Libraries are reporting that patrons see a 404 error when accessing this resource. 

The resource vendor is aware of this issue and is working on a resolution. We apologize for the inconvenience and will share more information as it becomes available.

Please send any resource access issues or questions to the NC LIVE Help Desk.

 

Posted by Service

Resolve to learn something new in 2016! ProQuest has created a winter webinar series for NC LIVE member library staff. These webinars will cover the databases and subject areas library staff ask about most often. Register today for one or more of these in-depth overview webinars for ProQuest Research Library, HeritageQuest, ABI-INFORM, and the ProQuest Health & Medical research databases.

Posted by Service

Update: 1/25/2016 - Oxford University Press data is now available.

All NC LIVE usage statistics are now updated through December 2015, with the exception of Morningstar and Oxford University Press. We expect to have this data within the week.

Please let us know if you have questions about your usage data.

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Posted by Service

On Saturday, January 16th, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability of ProQuest resources. 

The system maintenance is scheduled to begin on Saturday, January 16th at 10:00 PM and run until Sunday, January 17th at 6:00 AM.

During this window, the following resources will not be available via NC LIVE:

  • All ProQuest research databases (ProQuest Central, ABI-INFORM, etc.)
  • All Chadwyck-Healey Poetry Collections
  • SIRS Knowledge Source databases

Users will be re-directed to a web page explaining the scheduled maintenance.

If you have any questions please contact the NC LIVE Help Desk.


Posted by Service

Live conversation is a critical component of successful language acquisition, so Pronunciator now offers ongoing, live, teacher-led conversation groups for language learners of all levels, from beginner to advanced. These 30-minute sessions can be launched directly from Pronunciator Web, and are limited to 5 students per session. 

Promotional flyers for this new feature are available for download:

Languages will be rolled out at a rate of 1 to 2 per week. The first language is Mandarin Chinese, for which 31 half-hour sessions are currently available each week. Next to be added are English (for those learning English as a second language), Spanish, and French.

Posted by Service

Update: 1/5/2016 8:30AM - This issue has been resolved.

 

Morningstar Investment Research Center is experiencing intermittent access issues. Library staff have reported receiving an "Access Denied" error when attempting to click on links from Morningstar's home page.

Morningstar is aware of this issue and is working on a resolution. We apologize for the inconvenience and will share more information as it becomes available.
Please send any resource access issues or questions to the NC LIVE Help Desk.
Posted by Service

12/17/2015 update - Oxford University Press data is now available.

All NC LIVE usage statistics are now updated through November 2015, with the exception of Oxford University Press. We expect to have Oxford University Press data within the week.

Please let us know if you have questions about your usage data.

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Posted by Service

Films on Demand is launching a new and improved platform on January 4th, 2016. You can review all the platform changes here.

Libraries with local proxy servers should update their stanza for this resource. No other library actions are required. 

NC LIVE will work with the vendor to provide library staff with resources related to the new platform, including tutorial videos and webinars, beginning in January 2016.
If you have any questions please contact the NC LIVE Help Desk.

Posted by Service

Update: 1/7/2016 There are two possible ways to configure ezproxy stanzas to work with the new Films on Demand interface.

1. Have two separate stanzas. One, with the old connection information and the other with the new connection information:

T Films On Demand
U http://digital.films.com
D films.com
H digital.films.com
H https://secure.films.com 

Posted by Service

Films on Demand offers LTI authentication for the major Learning Management Systems. Please see this digital flyer for more information and links to FAQs.

LTI authentication offers you a secure way to set up a direct link between a Learning Management System and Films On Demand digital video content. This means users will log into the LMS, and then will have access to video content without the need for an additional login.

NC LIVE encourages interested libraries to contact Films on Demand Technical Support directly to enable LTI authentication, as the process is unique to each LMS.