Library Staff Resources

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ReferenceUSA now offers weekly webinars on a variety of topics--and these webinars are open to both library staff AND patrons! You can review the topics below, and visit the registration page to attend.

Visit the ReferenceUSA webinar registration page to sign up and feel free to promote these sessions to relevant user groups at your library.

Start, Manage, and Grow Your Business Using ReferenceUSA

Mondays, 3:00 p.m. Eastern (1 Hour)

Entrepreneurs and business owners will learn how to use ReferenceUSA to find the mission-critical information to start, manage, and grow a business. Topics include:

Posted by Service

A direct link to ProCitizen is now available. This resource has previously only been accessible through the Pronunciator interface, and it will continue to be available in Pronunciator course list in addition to the direct link.

The direct link for ProCitizen is:

No change to local proxy servers is required as the ProCitizen URL information is included in the Pronunciator proxy configuration stanza. All NC LIVE proxy information can be found here:

Posted by Service

OneClick Digital Administration Module Overview 
Are you interested in learning more about the features of the OneClick Digital administration and statistics reporting module? Recorded Books is offering two webinars for NC LIVE member library staff.

Click below to pre-register for the webinar.

Tue, Nov 3, 2015 10:00 AM - 11:00 AM  Will be rescheduled.

Thu, Nov 5, 2015 1:00 PM - 2:00 PM 

Tue, Nov 10, 2015 10:00 AM - 11:00 AM 

If you have any questions please contact the NC LIVE Help Desk.


Posted by Service

All NC LIVE usage statistics are now updated through September 2015, with the exception of Natural Medicines data. We expect to have Natural Medicines data by the middle of next week. Edit 19 Oct.: Natural Medicines data is now included.

Please let us know if you have any questions about your usage data.

Posted by Service

NC LIVE staff will be performing server maintenance on Sunday, October 18th, 2015 from 7 - 8 am. During this time, remote users who visit the login page on may be unable to log in and access NC LIVE resources. 

If you have any questions please contact the NC LIVE Help Desk.

Posted by Service

Several new resources have been added to LearningExpress Library this week, including:

New Practice Tests 
Two (2) full-length practice tests for each subject of the new PSAT/NMSQT test and two (2) complete practice tests for the redesigned ACT Writing Test Essay have been added to the College Preparation Center. The Career Center will receive two (2) new full-length practice exams for the Praxis II: Mathematics Content Knowledge (5161) test.

New eBooks 
The eBook collection has been enhanced with EMT Exam: Power PracticeMiddle School Geometry for the Common CoreMiddle School Algebra for the Common Core, and a new edition of 1,001 Problems to Master Algebra.

New School Center Resources
More than twenty-five (25) new resources aligned to Common Core State Standards have been added to the School Center. They include math practice tests, tutorials, and eBooks.

Posted by Service

NC LIVE uses service alerts to inform library staff and users of issues such as maintenance windows, outages, and other problems with NC LIVE resources.

NC LIVE currently communicates service alerts through:

  • Alert notices on the NC LIVE home page
  • Alert messaging on the "Brought to you by NC LIVE" splash page you see when linking to NC LIVE resources, with links to more information
  • Blog posts on the Library Staff Resources page
  • Listserv email messages
  • NEW: Alerts-only RSS feed

Please let us know if there are other, more helpful ways we can notify you about service issues. You can always send feedback to the NC LIVE Help Desk.

Posted by Service

***UPDATE 9/30/15 3:55 PM: This issue has been resolved. Please report any access issues to the NC LIVE Help Desk.***

NC LIVE has been alerted that remote users are not able to access ebooks in the Home Grown Collection via title-level URLs, including the URLs in Home Grown Collection MARC records. Users see a BiblioBoard login request even if they have been authenticated by their library's proxy or have logged in through

NC LIVE is working with the vendor to resolve this issue as quickly as possible. We apologize for the inconvenience to library staff and users. This message will be updated when more information is available.

Posted by Service

The State Library of North Carolina is offering a new series of in-person workshops for library staff. These workshops offer hands-on experience with NC LIVE resources. Please see below for more information including dates, locations, and registration links. If you have any questions please contact Kelly Brannock at the State Library.

NC LIVE 1 Workshop

Posted by Service

All usage statistics are now updated through August 2015, with the exception of Oxford University Press data. We expect to have that information within a week.

Please let us know if you have any questions about your usage data.