Library Staff Resources
The following maintenance will not affect NC LIVE Integrated Search, but may affect your library if you purchase A-to-Z TOC Browse, EJS, or SmartLinks.
EBSCO will be performing scheduled maintenance on 20 July 2012 at 8:00 PM to 21 July at 8:00 AM on their e-journal full-text access servers.
In the course of collecting usage statistics for NC LIVE databases, staff noticed several issues with the data, and are currently working to correct these problems. For this reason, NC LIVE will not be able to distribute the June 2012 vendor usage statistics reports to libraries until the end of July.
Some patrons have reported problems viewing the NC LIVE video collection when using the newest version of Flash in Firefox web browsers. This is a known problem, and Firefox has released the following information: https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox Downgrading Flash, and/or uninstalling Real Player has resolved most issues. If you continue to have difficulty accessing the videos, please let us
**UPDATE: As of 2:08 p.m. access to Hoover's has been restored. If you are still experiencing an issues, please contact us.**
All NC LIVE users are currently unable to access the Hoover's business research database. NC LIVE is working with the vendor to resolve this issue. This message will be updated when more information becomes available. We apologize for the inconvenience. If you have any questions please contact us.
ProQuest will be performing infrastructure maintenance on Saturday, June 30, 2012. A twelve (12) hour window will be required for this maintenance. The window will take place from Saturday, June 30, 2012, at 10 p.m. ET to Sunday, July 1, 2012 at 10 a.m. ET.
The Wall Street Journal will be unavailable during this maintenance window.
If you have any questions, please contact us.
Starting on July 1st, 2012, Gale Virtual Reference Library will have a new look. The new interface features enhanced navigation, new search options, and the ability to browse eBooks by cover. The content of this NC LIVE collection will remain the same.
This new interface is built on the same platform, so member libraries will not have to make any changes or updates to existing links, proxy settings etc.
If you have any questions, please contact us.
We're excited to announce another Open Library contributor drawing! This time around we will be giving a Nook to one library from each of our Communities of Interest (public libraries, community college libraries, Independent College and University libraries, and the UNC System libraries). The deadline to enter the drawing is August 15th, 2012.
The following maintenance will not affect NC LIVE Integrated Search, but may affect your library if your purchase A-to-Z TOC Browse, EJS, or SmartLinks.
EBSCO will be performing scheduled maintenance on 9 June 2012 from 9:00 AM to 7:00 PM Eastern Time (13:00 – 23:00 GMT) on their e-journal full-text access servers.
In July, EBSCO is planning to make changes that may impact some NC LIVE member libraries using local authentication methods (proxy servers) or firewalls. Please share the following information with your IT department so that they may determine what changes are needed. No action is required of libraries/campuses that do not use firewalls or proxy servers for remote authentication.
Libraries and Campuses Using Proxy Servers and Firewalls:
