Library Staff Resources
***As of 5:15pm 3/21/2016, this issue is resolved. Please report any further errors to the NC LIVE Help Desk.***
The Natural Medicines database is currently inaccessible. When using the database, visitors are prompted for membership login information. The vendor is aware of the issue and working to resolve.
In response to library staff feedback, NC LIVE staff have created a "Hints and Tips for Troubleshooting Searches" page to help nclive.org users resolve search errors.
NC LIVE search boxes are powered by Proquest's Summon discovery service. Users sometimes encounter connection problems between the discovery layer and an NC LIVE database. When an error occurs a sidebar appears in the browser window, providing information about the requested article, a link to report form to report an error, and a link to the troubleshooting help page. The page reviews how to report errors and offers strategies for retrieving items when a search fails.
***As of 2:40pm 3/2/2016, this issue is resolved. Please report any resource errors to the NC LIVE Help Desk.***
Literature Resource Center may be inaccessible for some users. Libraries are reporting that searching or browsing within the database returns no results.
Gale Cengage Learning is aware of this issue and is working on a resolution. We apologize for the inconvenience and will share more information as it becomes available.
Please send any resource access issues or questions to the NC LIVE Help Desk.
***As of 12:15pm 3/10/2016, this issue is resolved. Please report any further errors to the NC LIVE Help Desk.***
Register today for these informative webinars led by Gale's trainer librarians. You can learn more about specific Gale resources provided via NC LIVE and about Gale's new Google Drive intergration. Webinars will also be archived and shared on the NC LIVE page of the State Library Train Station.
Gale to Google: Now Available On Your NC LIVE Gale Resources
Friday, March 4 1pm
Monday, April 18 11am
Gale to Google Integration is now available in NC LIVE’s Literature Resource Center, Science in Context, InfoTrac Newsstand, and GVRL eBooks. This webinar will demonstrate the new tools and illustrate opportunities to support your users. You'll learn how users can sign in with their Google credentials to download authoritative Gale content to Google Drive. Join this session to explore the enhanced learning and research opportunities these new features offer!
On Saturday, February 13th, ProQuest will be performing critical system maintenance. The system maintenance is scheduled to begin on Saturday, February 13th at 10:00 PM and run until Sunday, February 14th at 4:00 AM.
During this window, the following resources will not be available via NC LIVE:
- All ProQuest research databases (ProQuest Central, ABI-INFORM, etc.)
Users will be re-directed to a web page explaining the scheduled maintenance. If you have any questions please contact the NC LIVE Help Desk.
Sign up today to learn more about these popular resources!
SIRS Issues Researcher
Learn how to best leverage the high quality and subject-relevant information in this one hour class covering the SIRS Issues Researcher and SIRS Leading Issues database. Included will be subject heading and keyword searches, advanced searching, Browse Topics, and the Leading Issues feature of SIRS Issues Researcher. Use of the various document formats within the database such as maps, pictures and reference book resources will also be covered, as well as language translation, text-to-speech, and inquiry-based learning tools. Your questions will be answered by a SIRS Issues Researcher training expert during this interactive session.