Service Alert: ProQuest Environmental Sciences in Summon

06 Feb 2017
Posted by Service

We have identified an issue with the NC LIVE site search (via Summon) where some links to results from the ProQuest Environmental Sciences Collection do not resolve properly, and show a "We're sorry, this journal is not currently available in full text via NC LIVE. Please contact your library for help locating this journal" error message. We have determined that Summon is displaying journal results from outside NC LIVE's holdings when found within this database. This does not affect other search results. To avoid confusion, we have temporarily removed this database from our Summon search. It can still be accessed and searched directly. We will add the database back to our Summon search when the issue is resolved.

The vendor is aware of the issue and is working to resolve the problem. We apologize for any inconvenience or confusion.